FAQs

 

 

 

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We have taken some of the more frequently asked questions and tried to answer them for you here.  Please click on the question, and you will be taken to the answer and additional resources.  If you don't find your answer here, please click here to contact us.  We will be sure to address your questions as soon as possible.

What types of packages do you offer, and what do they cost?

We offer a number of packages to fit nearly any budget.  These vary from single free announcement pages to complex web sites with advanced features.  Please click here to view all of our packages or click here to review the features that are included in our packages.

 

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How does the ordering process work?

Share our Wedding Day wants to make it as easy as possible for you.  First, you should select the package you are interested in.  A list of our packages can be found by clicking here.  You can download our order forms right to your computer so you can decide what you want to say and select photos for your site ahead of time.  Once you are ready, you can input all of your information into our convenient online form if you have electronic copies of your photos (on CD or disk).  If you need your photographs scanned, you can mail them to us and we will scan them for your site free of charge.  If you have any questions, you can fill out our order inquiry page, and we will be glad to contact you via phone or e-mail and walk you through the entire process!  You can more details of how to order by clicking here or click here to download our forms or start your order today!

 

It will usually take between one and five days to build your site once we have all of your information.  When your site is built, we will notify you via e-mail and post it online for your review.  If you have a free site, you are ready to go!.  If you have a package or features other than our free package, we will send you either an invoice or a payment request via our payment processing service depending on how you chose to pay us.  Once we receive your payment, your site will be fully enabled and made available to the public.  You have no risk, since we will not bill you until we have built your site and you are under no obligation!  If we do not receive payment within 10 days of invoicing, your site will simply be inactivated.

 

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How do I pay you, and what forms of payment do you accept?

We accept credit card payment with Visa and MasterCard via a 3rd party payment service that is approved by the Better Business Bureau and personal checks. 

 

Once your site is built, we will make it available for your review and submit either a payment request or invoice via e-mail depending on how you elected to pay us.  Once we receive your payment, your site will be made completely functional and available to the public in accordance with your package details.

 

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Do you guarantee my satisfaction?

You will have the opportunity to review your event site before you need to pay us.  If you are not satisfied, please let us know what you would like to change, and we will make every effort to accommodate your wishes.  If you still are not satisfied, you can elect not to pay for the event site, and we will simply inactivate your site.  If you wish to make changes after your site is paid for and published, we will gladly make reasonable modifications and updates to your site at no charge. 

 

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If I want a feature on my site that you don't seem to offer in your packages, what do I do?

Please let us know what you envision for your event site, and we present you with a no obligation quote for the feature if we can add it for you.

 

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Can I make changes to my site once it is published or add additional features?

Yes, Share our Wedding Day will be glad to make reasonable changes to your web site during the period it is hosted on our site.  If you wish to have changes made that are outside of your package offering, we will present you with a no obligation quote for the services. If you want to add additional features to your event site at any point, we will be glad to add the features according to our current prices at the time of your order.

 

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Will my information be shared with others?

Share our Wedding Day has a strict Privacy Policy that can be reviewed by clicking here.  We will NEVER share your personal information with any third parties for any reason unless we are required by law.

 

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Is my event site information private?

Any information that you submit to Share our Wedding Day will be kept private in accordance with our Privacy Policy.  However, any information that you elect to publish on your event site will be available to anyone who knows the address of your site, unless you have password protection.  This is the nature of the internet.  If you have a site with password protection, the content of your site will only be viewable by someone who possesses your username and password.

 

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Do you have other sites for events other than weddings?

We operate additional sites that tailor to different types of events and offer distinctive event sites.  A listing of these other sites and their addresses can be found by clicking here.

 

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Do you have any restrictions on what you will publish our your site?

Share Our Wedding Day reserves the right to refuse to publish any content we deem inappropriate for our site.  This includes, but is not limited to, pornography or adult material, objectionable material, material promoting hate, or commercial material of any kind.  We hope that you understand that we want our website to remain friendly to all visitors.

 

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